Refund policy
We have a 3-day return policy, which means you have 3 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase and a mandatory unboxing video.
To start a return, you can contact us at lazzybreezysales@gmail.com. We will arrange for the return pick up once the return request is reviewed by our team.
The cost of shipping in return is to be borne by the customer (Rs.150/-). Return shipping charges (Rs.150/-) will be adjusted against store credit only.
You can always contact us for any return question at lazzybreezysales@gmail.com.
Damages and issues
A clear and continuous unboxing video of the product is mandatory, Contact us at lazzybreezysales@gmail.com immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We do not provide refund. We offer a credit note of the purchase value which is valid for 1 year. You can purchase any product of the same or higher value on our website within 1 year. The amount refunded as a store credit to you would be only for the products not the shipping charge. Store credit cannot be en-cashed or transferred.
- Once you log in and proceed through checkout, a specific Store Credit section will appear under the payment options.
- You can apply your balance partially or in full across multiple transactions until it is used up.
Cancellation Policy
You can cancel your order within one hour of placing it. After one hour, cancellation will not be possible.